Customer Testimonials

IMPORTANT INFORMATION

We hope all our customers, old and new, are safe and well.

We are working under the following new arrangements:

• Our Reception will regrettably NOT be open to visitors; however we still have a ‘Drop Off and Collection Point’ at the front of our premises.

• Our incoming phone lines are open 10.00am to 1.00pm and 1.30pm to 3.00pm, Monday to Thursday only.

We wish you and yours all the best and hope you can stay safe. We have been in business for 33 successful years and we look forward to serving you for another 33 years!


The Outdoor Cushion Co. Team


What our customers have to say!

Here are a few of the images and testimonials we have received from happy customers.

"We are so pleased with the cushions - thank you! I have to admit I was a little worried when I had to draw a template, but they fit perfectly".

Alison Shiels, Kent


"Many thanks, I absolutely love them, here’s a pic of them in my sunken seating area yesterday."

Cheryl Hutchinson, Cambridgeshire


"I've just received my order and I'm very happy with it, it looks brilliant! "

Barry Yeung, London


"I have just received some made-to-measure cushions for an outdoor space and am delighted with them. They are really well made. Everyone at the Outdoor Cushion Company are very easy to deal with and communications are excellent. The gallery on the website gives a really good idea of what is possible, and I received about half a dozen fabric samples before I chose the final colour scheme. One cushion needed to be an odd shape, so i was asked to send a template for them to work with. The cushion is perfect. I would highly recommend this company. "

Sue Robertson, Aberdeen


"I just wanted to say thank you for the cushions. I am delighted. They are perfect and excellent quality. Please pass on my thanks to the Team. "

Sal Wilson, West Sussex


"Great advice received about the dimensions and layout of my cushions. Revised quote received promptly after some discussion on sizes and fabrics. Delivery of my cushions arrived a few weeks before estimated delivery date given. Quality of the cushions is superb and they fit perfectly on my custom made outside seating. I would not hesitate recommending this company to anyone. "

Victoria Parrott, Wirral


"The cushions look fabulous. Thank you. We love them. "

Marie Burntston, Buckinghamshire


"Dear team, T​his is a quick email to thank you very much for the fabulous cushions, we absolutely love them and they have transformed the garden into a whole new room. I also wanted to pass on some photos of them in situ as requested. Thanks again and all the best. "

Gareth Price, London


"Hi there. Delighted with our cushions. Thank you."

Sue Mann, Hampshire


"Hi, Just wanted to say thank you for the cushions. They look great. Here’s a couple of photos in situ. "

Abigail Vaughan, Buckinghamshire


"Can’t recommend The Outdoor Cushion Company highly enough. From the first e-mail to delivery the service was first class. I changed my mind about which type of cushions and I also changed my measurements too. So there was over twenty e-mails which were always dealt with knowledgeably and extremely quickly. Delivery was next day to Scotland, and my cushions are amazing and so comfy. They just finish off the garden beautifully. Thank you"

Alison Mabon


"Absolutely love the garden cushions and bench seat cushions/backrests. Great quality and attention to detail, yes you have to pay for such quality but these cushions look like they will last the test of time and you can leave them out in the rain, they dry quickly as the foam does not hold the water. I also feel the ability to simply get your requirements across and understood was excellent. I sent a rough drawing over a photo of the garden and they produced exactly what we were looking for."

Steve Hester, London


"Photo of cushions as requested, we are over the moon and think they look amazing, thank you."

Sophie Beale, Kent


"Cushions delivered today and we’re delighted with them! Thank you for doing such a great job, and so quickly!"

Alison Henry, London


"All arrived safely last week in time for the mother in laws big 70th. A few shots of the cushions (above). Really very pleased, thank you. Great service."

Liam Murray, Surrey


"Thank you for my cushions! They look lovely!"

Puneet Sidhu, London


"Thanks so much for our wonderful cushions. We are very happy!"

Tim Seyner Harness, London


"As requested, attached pics hopefully show off the cushions well. I’m really pleased with them. They’re quick to dry and super comfy. Very much recommended."

Chris Mather, Warwickshire


"Please find attached a picture of our lovely cushion in place. Many thanks."

Hazel Stockman, Hertfordshire


"I can't thank you enough for the outstanding quality of my new cushions, not quiet finished yet - only days away."

Thomas Ballard, Essex


"Da dah! They’re fab, thank you so much! "

Clare, Burton Upon Trent


"Our bespoke cushions for an outdoor bench seat are an unusual shape but they fit perfectly. The team was helpful, service was great and we are happy with what we now have. Thanks."

David Edwards, Hertfordshire


"This company offers a great service from start to finish - supplying high quality fabric samples, providing clear quotes & helpful guidance, allowing for templating for more complex cushion arrangements, and ultimately, delivering very well made exterior cushions to fully meet Client expectations. Many thanks again​."

Olivia Lister, OK Lister Garden Design, Reading


"Thank you for providing the outdoor cushions for our rooftop terrace in Kingston. We are very pleased with the cushions and I have attached some pictures for you to upload on your website."

Mark Yonwin, Danehurst, London

"Just to confirm the arrival of my items. I am delighted with the service, quality and finish. A big thank-you to all involved."

Bryan Hanson, Blackburn


"Many thanks for my terrific cushions. I'm really enjoying them already."

Paul Gilbert, London


"Dear Outdoor Cushion Co, You and your team did a flawless job, as you can see (above). I will likely revert to you for more work in the course of the summer – sunbeds, seat cushions and the like. I just wanted to congratulate you in the meantime for great quality, even better service and the most congenial attitude. If I can ever serve as a reference for the business, I’d be happy to. You have done a great job, with great attention to detail, please tell the team."

Henri Alster, London


"Just wanted to let you know how thrilled we are with our new swing seat cushions! They are absolutely perfect and so comfortable. Really love them and the storage bag is great. If we wanted to consider having a new canopy top for the seat is this something your company could make? We wouldn’t pursue it this summer but maybe have it ready for next year. We could probably send the existing canopy top to you for the pattern once we put it away for the winter."

Myra Steele, Chelmsford


"I just thought you may want to see some pictures of the wonderful cushions you made for us in situ. We are so pleased with them! Thank you."

Steph Perplus, Lancashire


"I received the cushions literally 10 mins ago and they absolutely perfect, really pleased with them. Thank you so much to everyone involved in the production, it was an absolute pleasure to deal with yourself and so very glad I chose your company. The reason I changed the order to not have a tapered back cushion was so I could transform the seat to a day bed. As you can see in the pics it works out brilliantly! The quality of the work is outstanding and they really are an upgrade to my outdoor space. Will be sure to leave a glowing review online."

Brian Thomas, London


"Dear Outdoor Cushion Co, Thank you for the delivery of our cushions. As per your request here are some photos of them in place. We think they look great and really finish off our urban oasis! Thanks again!"

Tom and Ellie Coke-Smyth, London


"Thank you for the cushions - attached is an image of the finished seat."

Simon Gudgeon, Sculpture by the Lakes, Dorset


"Ordered online and they arrived swiftly and fit perfectly. Looking forward to summer days in the garden!"

Zoe Vafadari, Bristol


"We had the best experience, with photo's & pencil drawings including all measurements, we ordered our swing seat cushions. My husband checked everything with them over the phone as I was worried some of it wouldn't make sense as I wanted Velcro straps on the back piece, but they arrived & all fitted perfectly, the comfort is far better than what we used before. I'm a very happy bunny."

Jill Cook, Kent


"Thank you very much for my cushion order, a picture of which is above. Perfect!"

Christine Barnes, St. Ives


"Thanks for sending the outdoor sofa covers which we recently picked up on our trip to the UK. As requested, I have attached a few photos of the covers in situ. We are very pleased with the end product and quality of the work. Thank you!"

Ian Stevenson, France


"Just wanted to say a huge thank you once again for the speed with which you had our cushions made, and also the fab quality. They were a huge hit on our garden 'City Living' at the Chelsea Flower Show. People also repeatedly remarked how comfortable they were. Thank you once again and look forward to working with you again."

Lauren, Kate Gould Gardens, Radlett, Hertfordshire


"Peter is over the moon with the covers for his poolside furniture. I am sure you will agree that they really do look fantastic. Thank you once again for all your hard work in this matter. The result is wonderful."

Harriette Pike


"We have received the cushions… and we are absolutely delighted with them."

Mr & Mrs Woodward, Spain


"When we do something we do it right. This means spending more money on higher quality equipment, which in turn pays dividends as it looks better and lasts longer. Your outside cushions were an example of this as they cost more than the furniture, but really make the whole set look expensive. They were definitely worth the extra cost and have received a lot of positive comments from our customers."

John Robinson, Bolero Holdays, Italy


"Here is a photo of the wonderful day bed cushion you made for me. It looks amazing and is exactly what I wanted."

Nikki Phillips, Essex


"Wow! Chuffed to bits with our cushions. My husband was concerned about leaving them out in the rain but after several huge downpours over the weekend they are all perfectly dry. Amazing. Hopefully be able to make the most of our garden all year around without the hassle of getting them in and out of storage. Thank you so much for your great advice and excellent service will definitely recommend."

Mrs J Carter, North Somerset


"Dear Outdoor Cushion Co, Thought you’d like to see cushions. Really pleased with them. Thank you for accelerating my order - appreciate it and all your help with multiple measurements from me!."

Karen Gerrard, Cheshire


"I would like to say a massive thank you for our beautiful cushions. The quality is outstanding and the fit is amazing. Your customer service from start to finish has been extremely professional special thanks to Chelsea for her patience and time during my initial ordering. I will certainly be recommending you to all our family and friends. Roll on a long hot summer for me to enjoy them. Thanks Team!"

Nikki Billinness, Windsor



As featured in:

Recent Outdoor Cushion Projects

Here are just a few examples of our many recent Outdoor Cushion orders.
Click on an image to view in full…